Retrato de Estée Lauder

Photo: New York World-Telegram and the Sun staff photographer: S... · Public domain · Wikimedia Commons

Estée Lauder built, from a kitchen in Queens in the 1930s, a brand that today is worth more than $80 billion. He did it without financial training, without initial investment, without a single management book that existed at the time. What Estée Lauder did have was a daily practice that no contemporary MBA teaches but that she applied religiously for six decades: the observation notebook. And that practice connects directly with Julia Cameron's The Artist's Way, published when Estée was already 84 years old.

Who is Estée Lauder

Estée Lauder was born in 1908 (officially 1908 according to some biographies, 1906 according to others — she preferred the later date) as Josephine Esther Mentzer, in Corona, Queens. The daughter of immigrants — Hungarian-Jewish father, Czech mother — she grew up in a family drugstore. She began selling facial creams prepared by her uncle, a passionate chemist, in Manhattan hair salons in the 1930s. In 1946, she co-founded the Estée Lauder Companies with her husband Joseph Lauder, with a single product: a facial cream. Today the company owns MAC, Bobbi Brown, Aveda, La Mer, Clinique, Smashbox, Tom Ford Beauty, Jo Malone London and dozens more. Estée died in 2004, aged 95 (or 97), after six decades working in the business. She was the only woman on Time's list of the 20 most influential business geniuses of the 20th century. The official story is one of hard work and persistence. The story that is less told is that of the underlying creative system.

La práctica: cuaderno diario de productos, observación obsesiva, 'touch the customer'

In her autobiography Estée: A Success Story (1985) Lauder describes her practice in unusual detail for a businesswoman of her generation. Every night before going to sleep I wrote in a notebook. No agenda, no structure. Product ideas, conversations of the day, what I had noticed on someone's face, how a client's skin was doing, what smelled good in some corner. Pages and pages, every day, for six decades. When asked what the secret to success was, Estée responded with two sentences. The first: 'I touched the customer' — I touched the client. Literally. He applied the cream with his own hands to the face of each woman who entered his counter. The second was less cited: 'I wrote it down. Every night.' —I wrote it. Nightly. That second practice is what turned the first into a system. Touching the customer without writing it is an anecdote. Touching the customer + writing it every night for six decades is a comprehensive qualitative database of 20th century American female psychology. Lauder built his company on that database. The second was objective observation. Lauder walked through department stores for hours. I looked at competitors' windows. I smelled new perfumes. I tried creams. Not to formally 'investigate' — to get soaked. It was his version of the date with the artist: regular blocks of exposition without objective, then distilled in the notebook.

"I touched the customer. And every night, I wrote it down."

—Estée Lauder, Estée: A Success Story (1985)

The connection with Julia Cameron's The Artist's Way

Lauder's night notebook is Julia Cameron's Morning Pages made at night instead of in the morning. Same function: emptying, distillation, free association, emotional archive of the day. Visits to department stores are the appointment with the artist from Cameron applied to retail: exposure to stimuli related to your job but without obligation to convert them. The synchronicity is important because Lauder built her system without meeting Cameron — the book The Artist's Way was not published until 1992, when Estée Lauder had already been practicing it intuitively for 60 years. This is proof that Cameron's system does not invent anything new: it codifies a practice that exceptional people discover on their own. Cameron just made it accessible to everyone else.

Four lessons you can take away today

  • If Estée Lauder built an empire by writing every night for 60 years, spending 15 minutes a day in your notebook is the best investment you will make.
  • 'Touch the customer' is strategy. Writing it down every night is what turns the strategy into a system.
  • Walking through competitors' storefronts aimlessly is work, not procrastination. Lauder did it for six decades.
  • The notebook does not require literary talent. It requires daily discipline. Lauder was functionally illiterate until she was 20 — and still filled notebooks for 75 years.

How to apply it to your own case

Estée Lauder wasn't born with creative superpowers. He built a sustained practice over years, sometimes decades, that connects directly to the method he Julia Cameron encoded in The Artist's Path. If you have come to this post from reading about why Cameron's book is for entrepreneurs and ambitious people, you already know the framework. If you've come from another direction, we'll summarize it for you: Cameron's system trains the creative faculties that professional training ignores — lateral association, tolerance for ambiguity, discipline of the imagination, integration of intuition and analysis. The powers that separate the average founder from the exceptional founder, the competent manager from the memorable manager, the good professional from the indispensable professional.

The course Your Artist's Path It is the Spanish version of that system. 12 weeks, free, without spiritual choreography, designed for the ambitious profile who arrives skeptical and wants results. Estée Lauder's practice is living proof that the system works in the real world, with real stakes. The only thing missing to make it work for you is for you to get started.

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12 weeks. In Spanish. Free. The practice of Estée Lauder and other exceptional operators, codified in a replicable system.

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